Unleashing our employees to reach their full potential is the opportunity for each of us as managers. A core component of achieving that goal is understanding what makes our people feel we care about them as people, and about their careers.
As a manager, there are few skills more important, and more overlooked, than stopping to listen to our team. We know from our own human experience how valued we feel when somebody takes the time to really listen and attempt to understand our ideas and opinions.
According to a study done by the University of California – Berkley, employees who are referred into our organizations perform better, and are 30% less likely to quit, than other referral sources.